1. Introduction
Who we are and how to contact us
Welcome to the Ho Wan website.
www.ho-wan.co.uk is a site operated by H. Smith Foods Plc trading as Ho Wan (“We”). We are registered in England and Wales under company number 2461736 and have our registered office at 24 Easter Industrial Park, Ferry Lane South, Rainham, Essex, RM13 9BP. We are a limited company.
By accessing or using this website, you agree to be bound by these Terms & Conditions (“Website Terms”) and our Privacy Policy. If you do not agree, you must not use our website.
These Website Terms apply to all users, including visitors, customers, suppliers, and competitors.
To contact us, please email enquiries@hsmithplc.com.
2. Website Use
- You may use this website only for lawful purposes.
- You agree not to use the website in any way that may damage, disable, overburden, or impair its functionality.
- You must not attempt to gain unauthorised access to any part of the website, other accounts, computer systems, or networks connected to the website.
- You must be at least 18 years old to use this website.
There are other terms that may apply to you
These terms of service refer to the following additional terms, which also apply to your use of our site:
- Our Privacy Policy, which explains how we collect, use and store your personal data.
- Our Cookie Policy, which sets out information about the cookies on our site.
The following documents also form part of these terms of service: Privacy Policy & Competition Terms
3. Intellectual Property
- We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. All content on this website, including text, images, logos, graphics, and software, is the property of H. Smith Food Group plc or its licensors and is protected by copyright, trademark, and other intellectual property laws.
- You may not reproduce, modify, distribute, display, or otherwise use any content from the website without our prior written permission.
- Trademarks, service marks, and logos used on this website are registered or unregistered marks of H. Smith Food Group plc or its affiliates.
- You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
4. External Links
- Our website may contain links to third-party websites.
- We are not responsible for the content, privacy practices, or availability of external sites.
- Inclusion of links does not imply endorsement by Ho Wan.
Rules about linking to our site
- You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
- You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
- You must not establish a link to our site in any website that is not owned by you.
- Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
- We reserve the right to withdraw linking permission without notice.
5. Disclaimer of Warranties
- The website and all content are provided “as is” without warranties of any kind, express or implied.
- We do not guarantee that the website will be uninterrupted, error-free, or secure.
- We are not responsible for technical issues, viruses, or other harmful components that may affect your device.
- The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
- Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
- We do not guarantee that our site will be secure or free from bugs or viruses.
- You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software.
6. Limitation of Liability
- We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
- To the fullest extent permitted by law, H. Smith Food Group plc will not be liable for any loss, damage, expense, or injury arising from your use of this website, including indirect or consequential losses.
- Nothing in these Terms limits liability for death or personal injury caused by our negligence, or for fraud.
If you are a business user:
- we exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
- We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our site; or
- use of or reliance on any content displayed on our site.
- In particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
If you are a consumer user:
- We only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
7. Privacy and Cookies
- Our use of your personal data is governed by our Privacy Policy, which explains how we collect, use, and protect your information.
- By using this website, you consent to our use of cookies as described in our Cookie Policy.
- Our site is made available free of charge.
- We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
- You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of service and other applicable terms of service, and that they comply with them.
8. Changes to the Website or Terms
- We may update the website or these Terms at any time without prior notice.
- It is your responsibility to review the Terms regularly. Continued use of the website constitutes acceptance of any changes.
9. Governing Law
These Terms and any disputes arising from them are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.
